"Our service technician is Ben Conaway #343. We find him to be very knowledgeable, personable and polite. We have appreciated knowing him and having him come into our home. I have no problems with him, at all, coming into the home. He is working very hard to try to get rid of the millipedes; going above and beyond to try to figure out where they're coming from and to solve that problem for us. A very professional, fine young man. So thank you very much."